Privacy Policy
FUELPOiNT Privacy Policy
1. Introduction
FUELPOiNT LLC (“FUELPOiNT”, “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and fuel delivery services (collectively referred to as the “Service”). By using the Service, you consent to the practices described in this Privacy Policy.
2. Information We Collect
(a) Personal Information
We may collect personal information that you voluntarily provide to us when you use the Service, such as:
- Name
- Email address
- Phone number
- Other contact information
(b) Non-Personal Information
We may collect non-personal information about your use of the Service, including but not limited to:
- Device information
- Log data
- Usage statistics This information may be collected through technologies such as cookies and web beacons.
(c) Location and Vehicle Information
When you use our mobile application, we may collect precise location data to:
- Coordinate deliveries
- Verify your service address
- Ensure safety during fuel handling We also collect vehicle-related details such as:
- Vehicle make
- Model
- Fuel type
- License plate number This information is used to complete deliveries accurately. You may disable location access through your device settings; however, doing so may limit the functionality of the Service.
(d) Visual and Photographic Data
To verify delivery completion, ensure safety, and document the pre-existing physical condition of a vehicle’s fuel door or fueling environment, our operators may take photographs of your vehicle at the time of service. Additionally, our commercial delivery vehicles may be equipped with external-facing dashcams that record video in the immediate vicinity of the delivery zone.
3. How We Use Your Information
We may use the information we collect for various purposes, including but not limited to:
(a) Providing and improving the Service.
(b) Personalizing your experience and delivering customized content.
(c) Communicating with you about updates, offers, and promotional materials.
(d) Responding to your inquiries and providing customer support.
(e) Analyzing trends, administering the Service, and gathering demographic information.
(f) Protecting the rights, property, and safety of FUELPOiNT, its users, and the public.
(g) Facilitating deliveries and optimizing operations, including:
- Routing
- Safety verification
- Driver navigation
- Fuel inventory management
(h) Complying with Department of Transportation (DOT), OSHA, and state environmental regulations
regarding hazardous material transport and recordkeeping.
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
(a) With Your Consent
We may share your information when you give us your explicit consent to do so.
(b) Service Providers
We may engage third-party service providers to perform functions on our behalf, such as:
- Hosting
- Data analysis
- Customer support These providers have access to your information only as necessary to perform these tasks and are obligated not to disclose or use it for any other purpose.
(c) Legal Requirements
We may disclose your information to comply with applicable laws, regulations, legal processes, or valid governmental requests.
(d) Third-Party Integrations
We may share limited data with trusted partners that help us operate our Service, including:
- Payment processors (such as Stripe)
- Mapping and navigation providers (such as Google Maps API)
- Analytics platforms (such as Firebase) These third parties are bound by confidentiality agreements and may not use your data for their own purposes.
(e) SMS and Mobile Data Protection
Mobile numbers collected for:
- Transactional service alerts
- Operator arrival notifications
- Security verification codes will not be shared, sold, or rented to third parties for promotional or marketing purposes.
5. Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Please note that certain transactional, volumetric, and location data related to hazardous material delivery must be permanently retained by FUELPOiNT to comply with mandatory state and federal recordkeeping laws, including regulations enforced by:
- Colorado Division of Oil and Public Safety (OPS)
- Department of Transportation (DOT).
These records may be retained regardless of account deletion requests.
6. Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Security measures include:
- SSL/TLS encryption for data transmission
- Multi-factor authentication for internal systems
- Restricted access to sensitive data for authorized personnel only
- PCI-compliant third-party payment processors
7. Your Choices and Rights
You may have certain rights regarding your information, including the right to:
- Access your personal information
- Update your personal information
- Request deletion of your personal information For residents of the State of Colorado, you possess specific rights under the Colorado Privacy Act (CPA), including:
- The right to opt out of the processing of sensitive personal data (such as precise geolocation)
- The right to request deletion of your consumer profile These rights remain subject to the statutory recordkeeping exemptions outlined in Section 5. Please contact us using the information provided below to exercise these rights.
8. Third-Party Links and Services
The Service may contain links to third-party websites or services. We are not responsible for the content or privacy practices of such websites or services. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we may have collected information from a child, please contact us using the information provided below.
10. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically for any changes.
11. Consent and Opt-Out
By using FUELPOiNT’s website or mobile app, you consent to the collection and use of your information as described in this Privacy Policy. You may withdraw your consent or opt out of promotional communications at any time by:
- Contacting us at operations@fuelpoint719.com
- Adjusting your app settings
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Phone: 719-744-3835
Email: operations@fuelpoint719.com